Return and Refund Policy
At Anorie.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return. To be eligible for a return:
- The item must be unused, in the same condition that you received it, and in its original packaging.
- You must provide proof of purchase.
To initiate a return, please contact our customer support at hello@anorie.com with your order number and reason for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (such as food, plants)
- Customized or personalized items
- Gift cards
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at hello@anorie.com.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
Email: hello@anorie.com
Phone: +6011-xxxxxx
